In a move to reduce the delays of mishandled baggage, air transport IT provider SITA has enabled its WorldTracer baggage tracing service to be used by agents on mobile devices at airports. This allows ...

Passengers sharing their bag location through personal devices is becoming a key part of airline baggage recovery. As more travelers choose to share their bag’s location when it is delayed, airlines ...

Airlines used to control baggage tracking. Now passengers do. SITA is wiring that shift directly into the industry’s recovery system. Airlines are getting a new tool to track lost luggage: Google’s ...

July 29, 2002 å- Star Allianceå?, the airline network for Earth, is to use SITAå‘s WorldTracer baggage information system to help its member airlines further improve customer service and staff ...

Airlines' baggage handling improved in 2023, according to aviation technology company SITA. Globally, airlines mishandled 6.9 bags per 1,000 last year, according to SITA's 2024 Baggage IT Insights ...