Salesforce says it wants to use Fin's team and technology to improve Agentforce, its existing enterprise platform that ...

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Salesforce's shift toward usage-based AI billing, Agentforce changes, customer adoption trends, and what the transition means ...

Salesforce unveiled Agentforce, the successor to its Einstein AI platform, at last week’s annual Dreamforce event. For Salesforce, this launch marks a leap forward in its AI capabilities; more broadly ...

For "CXO AI Playbook," Business Insider takes a look at mini case studies about AI adoption across industries, company sizes, and technology DNA. We've asked each of the featured companies to tell us ...

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Salesforce stock moved lower as market attention turned to software demand, AI execution, capital returns, and the company's ...

In "Personalized: Customer Strategy in the Age of AI," Mark Abraham and David Edelman emphasize that in today’s hyper-competitive landscape, delivering a seamless, tailored customer experience is ...

Salesforce has just unveiled a new marketplace called AgentExchange, creating what it describes as the first trusted marketplace for AI agents in enterprise software and positioning itself at the ...

Salesforce has reportedly carried out another round of layoffs across multiple teams as it expands investments in artificial ...

Carly, an AI assistant providing businesses with digital employees to handle administrative, operations, and marketing tasks, today announced the launch of its workflow automation builder.