Service departments represent an important source of income and profit for an auto dealership. By generating traffic and selling more service hours, the department can grow revenue, increase ...

If new-vehicle sales have peaked and are leveling off, as many industry analysts believe, the pressure to generate profits from fixed operations is likely to increase. But given the U.S. industry's ...

When it’s time to take the car in for repairs, you typically have three options to choose from: dealerships, independent repair shops, and chains. According to the results of our latest car repair ...