In an era of AI hype, why are PMOs, the often-maligned "process police," emerging as the unsung hero of responsible AI ...

A project management office (PMO) is a group, or functional unit, that sets, maintains, and enforces the practices, policies, and standards for structuring and executing projects within an ...

AI is not failing because the models are weak. AI is failing because organizations are. CX teams keep buying tools, launching pilots and layering chatbot strategies on top of legacy operational debt ...

Bruce Moepye, Managing Director of Gen2 Enterprise Services. (Image: Supplied) As organisations across South Africa and the rest of Africa strive to achieve their strategic goals, many are falling ...