The travel company’s AI assistant is resolving customer inquiries faster, helping to decrease the cost per booking, CEO Brian ...

Even More Personalized, Conversational AI Self-Service Offering Driving Increased 8x8 Customer Adoption with Over One Million Interactions to Date CAMPBELL, Calif.– October 17, 2024 — 8x8, Inc.

Verizon Business Assistant is a GenAI-powered tool helping small businesses automate 24/7 customer interactions via text messaging. Verizon has introduced the Business Assistant, a generative ...

Klarna has a new employee of the month: artificial intelligence. The Swedish fintech giant quietly launched an AI assistant around four weeks ago that has since handled 2.3 million conversations, ...

CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, Inc. (NASDAQ: EGHT), a leading business communications, CX, and CPaaS platform provider, today announced the expanded availability of AI-powered voice support ...

Klarna‘s favorite new employee never takes a coffee break. The buy now, pay later platform announced this week that, within one month, its artificial intelligence-powered assistant has handled ...

New York, New York - June 04, 2026 - PRESSADVANTAGE - Silverback AI Chatbot has released an announcement outlining the ...

CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced that 8x8 Intelligent Customer ...

Advancements in artificial intelligence are dramatically changing businesses, and chatbots are slowly becoming vital to customer service channels. AI and machine learning advancements are able to ...

Capacity, a unified CX Automation Platform, today launched the AI Analytics Assistant, a new feature that lets customer experience, contact center and operations leaders ask questions about ...

Developers love generative AI, because it makes their jobs easier. Marketers love generative AI because it jogs new ideas and concepts. But this is only the tip of the iceberg, as there are countless ...