It's fine when the goal is to find out what's going on out there, but when handing out assignments, the chain of command is the only game in town I just read “How should IT deal with ‘digital natives?

When team members sidestep established processes and the chain of command, it’s more than an inconvenience—it can erode trust, disrupt communication, and harm your credibility as a leader. When ...

"Public officials should be careful not to convey to the world the mistaken impression that the United States is a helpless sleeping giant if one or more officials in the defense chain of command are ...